Telehealth is a live video visit with your primary care provider, and for many kinds of care it works just as well as an office visit. Follow-up appointments, medication reviews, and many acute concerns can be handled virtually, while some care, such as exams that require physical examination or certain labs, still needs an in-person visit. TruHealth Primary Care offers telehealth for eligible patients in Georgia and helps you choose the right kind of visit for your needs.
What types of care work well through telehealth?
A wide range of routine care can be handled in a video visit, including follow-up for chronic conditions such as diabetes and high blood pressure, medication reviews and refills, review of lab results, discussion of new or changing symptoms, and mental health support such as screening for anxiety and depression. Telehealth is also convenient for questions about weight management or hormone care that can be discussed before lab work or an in-person exam.
- Follow-up visits for chronic conditions.
- Medication reviews and refill questions.
- Lab result review and treatment discussions.
- Mental health screening and support.
- Acute symptoms that do not require a physical exam.
What cannot be done over telehealth?
Some care genuinely requires an in-person visit. Physical exams, most screenings such as Pap smears, vaccinations, and procedures cannot be performed virtually. Certain symptoms are also better evaluated in person, and emergencies should never be handled by telehealth: chest pain, trouble breathing, and other urgent symptoms require 911 or an emergency department.
- Physical examinations and most screenings.
- Vaccinations and procedures.
- Care that requires samples or in-person testing.
- Emergency symptoms such as chest pain or severe breathing trouble.
Is telehealth appropriate for new symptoms?
Sometimes yes. Many new complaints, such as a mild sore throat, sinus pressure, a rash that can be shown on camera, or a follow-up question, can be assessed virtually. Your provider may determine that a telehealth visit is enough, or may recommend an in-person visit for a fuller evaluation. The decision depends on the specific symptoms, your history, and what the provider can see and hear during the visit.
How do I prepare for a telehealth visit?
Choose a private, well-lit space and a device with a camera and microphone. Test your internet connection beforehand. Have your medication list, pharmacy name and location, and any recent results or records ready. Be ready to describe your symptoms and when they started, and to share your location in Georgia, since telehealth through TruHealth is available to eligible Georgia patients.
How do I schedule a telehealth appointment?
Request a visit through the contact page or by calling TruHealth Primary Care at 770-630-6281. Let the practice know you are interested in a telehealth visit, and confirm that telehealth is an option for your specific concern. After scheduling, you will receive details on how to connect, and the visit takes place at the agreed time from wherever you are in Georgia.
Frequently asked questions
What can be treated over telehealth?
Is telehealth available at TruHealth?
Can I get a prescription through telehealth?
What do I need for a telehealth visit?
Educational purpose: This article is for general educational purposes and is not medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider about your specific health situation.
About the author: Tina Jordan, MSN, APRN, FNP-C, is a board-certified Family Nurse Practitioner and the lead provider at TruHealth Primary Care in Locust Grove, Georgia.